Feedback collected from verified customers following completed orders.
Reviews Jan 2026 and before were collected and imported from Trust Pilot after our account was removed. Unfortunately our responses to these reviews could not be retrieved.
5.0 out of 5 stars (based on 127 reviews)
Great to deal with!!!
March 10, 2026
Have dealt with these guys a couple of times now and have nothing but good things to say!!! Great customer service, easy to work with and quick, hassle free delivery!! Highly recommended!!!
Verified
Response from Plat Pharma
Appreciate the feedback, thank you. We like to keep everything as streamlined as possible. Of course, sometimes things go astray but for the most part many people feel the same as you.
Thanks again
Best vendor I’ve come across
March 10, 2026
Zero complaints with platinum. Was unsure first as seemed too good to be true. Been going through them for almost 12 months now. Never an issue with any product and bloodwork has always been consistent with what I’ve taken. Will be a customer for the foreseeable future.
Verified
Response from Plat Pharma
Thanks for the feedback! Great to have you onboard for a long time now. We avoid under or overdosing our products as much as possible so that what you expect is what you receive in terms of your bloodwork.
The last thing we’d want is for you to expect one thing and end up messing your system up unknowingly because over or under fill compounds. Consistency is key!
Triple order touchdown
February 6, 2026
Went above and beyond to fulfil order after some items out of stock.
These guys are reliable trustworthy and deliver through tough circumstances at times
Thankyou Australia nsw
Verified
Response from Plat Pharma
This is what we’re here for. To bring reliability, honesty, and integrity to this space.
Appreciate the review mate and thanks for sticking with us through and through.
Great service
February 3, 2026
First order since restrictions etc happened last year and went smoothly arrived within few weeks of ordering
Response from Plat Pharma
In time, everything will be back as it once was. Thanks for trusting us throughout the process and glad all 3 packages arrived safely.
First order is always the scariest
January 30, 2026
Overseas ordering can be a gamble, but Phat Pharma is the real deal. Their communication was first-class, giving me total peace of mind for future orders. Shipping was fast and hassle-free. Highly recommended
Verified
Response from Plat Pharma
Hi mate,
Thanks for the review and thank you for putting your trust in us. We know full well what ordering online or for the first time can be like. Glad we ticked all the boxes!
Trust Pilot Verified 6-Jan-26
January 18, 2026
Easy to use site, payment method good and great communication from this place. Very satisfied
Trust Pilot Verified 6-Jan-26
January 18, 2026
Great communication. My package had complications at customs. They knew before I received the customs correspondence, and they sent a new parcel which got through no worries. Great service.
Trust Pilot Verified 3-Jan-26
January 18, 2026
Great customer service and delivery was very quick. Thanks again
Trust Pilot Verified 3-Jan-26
January 18, 2026
Plat Pharma has the best customer service, all my questions were answered quickly. I changed my order and they were able to update and re-issue a new invoice. My shipment arrived well packaged and safe. I am very happy. I highly recommend Plat Pharma and I will order from them again.
Trust Pilot Verified 1-Jan-26
January 18, 2026
This has been the 3rd time using Plat Pharma and they are just awesome. Amazing advice and guidance with the finer details to support my needs. Products always sent promptly and quality too. I look forward to continue mu journey with them.
Great to deal with!!!
Have dealt with these guys a couple of times now and have nothing but good things to say!!! Great customer service, easy to work with and quick, hassle free delivery!! Highly recommended!!!
Response from Plat Pharma
Appreciate the feedback, thank you. We like to keep everything as streamlined as possible. Of course, sometimes things go astray but for the most part many people feel the same as you.
Thanks again
Best vendor I’ve come across
Zero complaints with platinum. Was unsure first as seemed too good to be true. Been going through them for almost 12 months now. Never an issue with any product and bloodwork has always been consistent with what I’ve taken. Will be a customer for the foreseeable future.
Response from Plat Pharma
Thanks for the feedback! Great to have you onboard for a long time now. We avoid under or overdosing our products as much as possible so that what you expect is what you receive in terms of your bloodwork.
The last thing we’d want is for you to expect one thing and end up messing your system up unknowingly because over or under fill compounds. Consistency is key!
Triple order touchdown
Went above and beyond to fulfil order after some items out of stock.
These guys are reliable trustworthy and deliver through tough circumstances at times
Thankyou Australia nsw
Response from Plat Pharma
This is what we’re here for. To bring reliability, honesty, and integrity to this space.
Appreciate the review mate and thanks for sticking with us through and through.
Great service
First order since restrictions etc happened last year and went smoothly arrived within few weeks of ordering
Response from Plat Pharma
In time, everything will be back as it once was. Thanks for trusting us throughout the process and glad all 3 packages arrived safely.
First order is always the scariest
Overseas ordering can be a gamble, but Phat Pharma is the real deal. Their communication was first-class, giving me total peace of mind for future orders. Shipping was fast and hassle-free. Highly recommended
Response from Plat Pharma
Hi mate,
Thanks for the review and thank you for putting your trust in us. We know full well what ordering online or for the first time can be like. Glad we ticked all the boxes!
Trust Pilot Verified 6-Jan-26
Easy to use site, payment method good and great communication from this place. Very satisfied
Trust Pilot Verified 6-Jan-26
Great communication. My package had complications at customs. They knew before I received the customs correspondence, and they sent a new parcel which got through no worries. Great service.
Trust Pilot Verified 3-Jan-26
Great customer service and delivery was very quick. Thanks again
Trust Pilot Verified 3-Jan-26
Plat Pharma has the best customer service, all my questions were answered quickly. I changed my order and they were able to update and re-issue a new invoice. My shipment arrived well packaged and safe. I am very happy. I highly recommend Plat Pharma and I will order from them again.
Trust Pilot Verified 1-Jan-26
This has been the 3rd time using Plat Pharma and they are just awesome. Amazing advice and guidance with the finer details to support my needs. Products always sent promptly and quality too. I look forward to continue mu journey with them.