Feedback collected from verified customers following completed orders.
Reviews Jan 2026 and before were collected and imported from Trust Pilot after our account was removed. Unfortunately our responses to these reviews could not be retrieved.
5.0 out of 5 stars (based on 123 reviews)
Patience is key!
April 10, 2026
These guys are the real deal. This would be my 5th order from them now. I ordered just as they were winding down in December where there was low staffing numbers and low stock. As the tile suggests I remained patient and recived my order yesterday. Constant, open communication with the team gave me the piece of mind and confidence to know they were doing everything they could to get my order to me.
Id like to note that all other orders throughout the year have come between 10-20 days. I coud not recommend them enough. Can’t wait to order again. Thanks for doing what you are doing guys, keep it up.
Verified
Response from Plat Pharma
This comment means a lot for our team. Thank you.
We know that sometimes things don’t always go according to plan. Sometimes, there are unexpected wait times. Not because of our poor planning or lack of effort but because this is how this industry goes sometimes. Our staff try their best at all times to ensure that in situations like this we keep you updated and give you options along the way. It’s a very stressful time for us as well when this happens..hundreds of inquiries coming in over night and we get flood with more work than normal. So it helps a great deal when you’re able to remain patient and level headed throughout the process. Really awesome review- thank you.
Great product and customer service
April 10, 2026
I have ordered from these guys a few times now product is always excellent and well packaged and comes with regular updates of tracking very good customer service and product quality
Verified
Response from Plat Pharma
Appreciate the awesome review! Glad to know everything’s gone smoothly across your orders and our team have been helpful along the way.
Excellent packaging and perfect communication
April 9, 2026
I understand that some people may be scaptical. I was!!! But I trusted a friend and bit the bullet and I was not disappointed. I was kept up to date at every step amd received prompt responces to questions on my order.
When I recieved my order, it was masterfully packaged and very discreate.
I will 100% recommend.
Verified
Response from Plat Pharma
Thanks for putting your trust is us. The first order always feels uncertain given the industry we’re in but we’re glad our team could make you feel comfortable and didn’t leave you guessing at any point. We strive to be above all else in this regard.
100% ready for your next order!
Great products and service!
April 1, 2026
I shopped with these guys a couple of times and it’s been a great experience. Quick shipping and real results.
Verified
Response from Plat Pharma
Appreciate the feedback! Always great to have returning customers and even better that we keep living up to expectations.
Data doesn’t lie - proof is in the results!
March 10, 2026
Every product I’ve had from these guys has been backed up not only by the aesthetic or holistic results but my bloods have come back clean and in excellent condition.
Since working with Plat Pharma in conjunction with my healthy eating and exercise I have dropped 20kg (now 8% body fat) and my metabolic age lowered 13 years from actual.
The communication and attention to detail by the team to deliver your product and after sales support second to none.
Don’t fear trading with them you will not be disappointed!!!
My only problem is what I’m going to order next!!
Verified
Response from Plat Pharma
20kg, 8% bf…That’s what we’re talking about! Congrats mate, as good as the compounds might be there’s no denying the work you’ve put in. Keep it up!
Throughout the process our team works closely to ensure you feel taken care off- that extends passed delivery.
We’re ready to help with the next order!
Thanks for your words!
Could not be more helpful.
March 10, 2026
Great company to deal. I have completed multiple orders, with great communication and nil issues throughout the process. I have recommended Plat Pharma to a lot of mates that have had similar experiences.
Keep up the great work team.
Verified
Response from Plat Pharma
Really appreciate you recommending us. The best kind of advertising is the kind that comes from experience so we’re happy to know that everything has been going well and you’re happy with our services.
Great to deal with!!!
March 10, 2026
Have dealt with these guys a couple of times now and have nothing but good things to say!!! Great customer service, easy to work with and quick, hassle free delivery!! Highly recommended!!!
Verified
Response from Plat Pharma
Appreciate the feedback, thank you. We like to keep everything as streamlined as possible. Of course, sometimes things go astray but for the most part many people feel the same as you.
Thanks again
Best vendor I’ve come across
March 10, 2026
Zero complaints with platinum. Was unsure first as seemed too good to be true. Been going through them for almost 12 months now. Never an issue with any product and bloodwork has always been consistent with what I’ve taken. Will be a customer for the foreseeable future.
Verified
Response from Plat Pharma
Thanks for the feedback! Great to have you onboard for a long time now. We avoid under or overdosing our products as much as possible so that what you expect is what you receive in terms of your bloodwork.
The last thing we’d want is for you to expect one thing and end up messing your system up unknowingly because over or under fill compounds. Consistency is key!
Triple order touchdown
February 6, 2026
Went above and beyond to fulfil order after some items out of stock.
These guys are reliable trustworthy and deliver through tough circumstances at times
Thankyou Australia nsw
Verified
Response from Plat Pharma
This is what we’re here for. To bring reliability, honesty, and integrity to this space.
Appreciate the review mate and thanks for sticking with us through and through.
Great service
February 3, 2026
First order since restrictions etc happened last year and went smoothly arrived within few weeks of ordering
Response from Plat Pharma
In time, everything will be back as it once was. Thanks for trusting us throughout the process and glad all 3 packages arrived safely.
Patience is key!
These guys are the real deal. This would be my 5th order from them now. I ordered just as they were winding down in December where there was low staffing numbers and low stock. As the tile suggests I remained patient and recived my order yesterday. Constant, open communication with the team gave me the piece of mind and confidence to know they were doing everything they could to get my order to me.
Id like to note that all other orders throughout the year have come between 10-20 days. I coud not recommend them enough. Can’t wait to order again. Thanks for doing what you are doing guys, keep it up.
Response from Plat Pharma
This comment means a lot for our team. Thank you.
We know that sometimes things don’t always go according to plan. Sometimes, there are unexpected wait times. Not because of our poor planning or lack of effort but because this is how this industry goes sometimes. Our staff try their best at all times to ensure that in situations like this we keep you updated and give you options along the way. It’s a very stressful time for us as well when this happens..hundreds of inquiries coming in over night and we get flood with more work than normal. So it helps a great deal when you’re able to remain patient and level headed throughout the process. Really awesome review- thank you.
Great product and customer service
I have ordered from these guys a few times now product is always excellent and well packaged and comes with regular updates of tracking very good customer service and product quality
Response from Plat Pharma
Appreciate the awesome review! Glad to know everything’s gone smoothly across your orders and our team have been helpful along the way.
Excellent packaging and perfect communication
I understand that some people may be scaptical. I was!!! But I trusted a friend and bit the bullet and I was not disappointed. I was kept up to date at every step amd received prompt responces to questions on my order.
When I recieved my order, it was masterfully packaged and very discreate.
I will 100% recommend.
Response from Plat Pharma
Thanks for putting your trust is us. The first order always feels uncertain given the industry we’re in but we’re glad our team could make you feel comfortable and didn’t leave you guessing at any point. We strive to be above all else in this regard.
100% ready for your next order!
Great products and service!
I shopped with these guys a couple of times and it’s been a great experience. Quick shipping and real results.
Response from Plat Pharma
Appreciate the feedback! Always great to have returning customers and even better that we keep living up to expectations.
Data doesn’t lie - proof is in the results!
Every product I’ve had from these guys has been backed up not only by the aesthetic or holistic results but my bloods have come back clean and in excellent condition.
Since working with Plat Pharma in conjunction with my healthy eating and exercise I have dropped 20kg (now 8% body fat) and my metabolic age lowered 13 years from actual.
The communication and attention to detail by the team to deliver your product and after sales support second to none.
Don’t fear trading with them you will not be disappointed!!!
My only problem is what I’m going to order next!!
Response from Plat Pharma
20kg, 8% bf…That’s what we’re talking about! Congrats mate, as good as the compounds might be there’s no denying the work you’ve put in. Keep it up!
Throughout the process our team works closely to ensure you feel taken care off- that extends passed delivery.
We’re ready to help with the next order!
Thanks for your words!
Could not be more helpful.
Great company to deal. I have completed multiple orders, with great communication and nil issues throughout the process. I have recommended Plat Pharma to a lot of mates that have had similar experiences.
Keep up the great work team.
Response from Plat Pharma
Really appreciate you recommending us. The best kind of advertising is the kind that comes from experience so we’re happy to know that everything has been going well and you’re happy with our services.
Great to deal with!!!
Have dealt with these guys a couple of times now and have nothing but good things to say!!! Great customer service, easy to work with and quick, hassle free delivery!! Highly recommended!!!
Response from Plat Pharma
Appreciate the feedback, thank you. We like to keep everything as streamlined as possible. Of course, sometimes things go astray but for the most part many people feel the same as you.
Thanks again
Best vendor I’ve come across
Zero complaints with platinum. Was unsure first as seemed too good to be true. Been going through them for almost 12 months now. Never an issue with any product and bloodwork has always been consistent with what I’ve taken. Will be a customer for the foreseeable future.
Response from Plat Pharma
Thanks for the feedback! Great to have you onboard for a long time now. We avoid under or overdosing our products as much as possible so that what you expect is what you receive in terms of your bloodwork.
The last thing we’d want is for you to expect one thing and end up messing your system up unknowingly because over or under fill compounds. Consistency is key!
Triple order touchdown
Went above and beyond to fulfil order after some items out of stock.
These guys are reliable trustworthy and deliver through tough circumstances at times
Thankyou Australia nsw
Response from Plat Pharma
This is what we’re here for. To bring reliability, honesty, and integrity to this space.
Appreciate the review mate and thanks for sticking with us through and through.
Great service
First order since restrictions etc happened last year and went smoothly arrived within few weeks of ordering
Response from Plat Pharma
In time, everything will be back as it once was. Thanks for trusting us throughout the process and glad all 3 packages arrived safely.