Feedback collected from verified customers following completed orders.
Reviews Jan 2026 and before were collected and imported from Trust Pilot after our account was removed. Unfortunately our responses to these reviews could not be retrieved.
5.0 out of 5 stars (based on 121 reviews)
Trust Pilot Verified 13-Mar-25
January 17, 2026
Best customer service I’ve had and a great quality product too
Trust Pilot Verified 13-Mar-25
January 17, 2026
Would I buy from them again? .. Yes and won’t shop anywhere else. I definitely recommend Platinum to anyone looking to buy from them. The quality of products and customer service and knowledge from Platinum is second to none. I used a third party test kit for extra reassurance and the product passed with flying colours. Customer service is always responsive, friendly and knowledgeable. Products arrived well within the time frame given. What more could you ask for!
Trust Pilot Verified 28-Feb-25
January 17, 2026
Absolutely gold standard in the industry
Trust Pilot Verified 23-Feb-25
January 17, 2026
Exceptional quality and realistic prices
Trust Pilot Verified 21-Feb-25
January 17, 2026
Great communication, product arrived well packaged and is quality. Will use this company again
Trust Pilot Verified 17-Feb-25
January 17, 2026
Great compounds, great value after testing
Trust Pilot Verified 7-Feb-25
January 17, 2026
The Plat team are by far THE BEST supplier I have dealt with in the last 3 years since my TRT, PED journey started. Im not a big volume customer but O has gone the extra mile in helping me every step of the way. So even the small purchaser is important to them. Great communication competitive pricing, complete range of products and sometimes much cheaper than other sites I have used.
Trust Pilot Verified 2-Feb-25
January 17, 2026
Got a product that didn’t work and gave it to 3 others who said the same thing so assuming it’s fake or incorrect product although I had this issue they did offer a refund
Trust Pilot Verified 31-Jan-25
January 17, 2026
Super responsive and kept me updated through the whole process
Trust Pilot Verified 27-Jan-26
January 17, 2026
Great service and quick delivery.
Trust Pilot Verified 13-Mar-25
Best customer service I’ve had and a great quality product too
Trust Pilot Verified 13-Mar-25
Would I buy from them again? .. Yes and won’t shop anywhere else. I definitely recommend Platinum to anyone looking to buy from them. The quality of products and customer service and knowledge from Platinum is second to none. I used a third party test kit for extra reassurance and the product passed with flying colours. Customer service is always responsive, friendly and knowledgeable. Products arrived well within the time frame given. What more could you ask for!
Trust Pilot Verified 28-Feb-25
Absolutely gold standard in the industry
Trust Pilot Verified 23-Feb-25
Exceptional quality and realistic prices
Trust Pilot Verified 21-Feb-25
Great communication, product arrived well packaged and is quality. Will use this company again
Trust Pilot Verified 17-Feb-25
Great compounds, great value after testing
Trust Pilot Verified 7-Feb-25
The Plat team are by far THE BEST supplier I have dealt with in the last 3 years since my TRT, PED journey started. Im not a big volume customer but O has gone the extra mile in helping me every step of the way. So even the small purchaser is important to them. Great communication competitive pricing, complete range of products and sometimes much cheaper than other sites I have used.
Trust Pilot Verified 2-Feb-25
Got a product that didn’t work and gave it to 3 others who said the same thing so assuming it’s fake or incorrect product although I had this issue they did offer a refund
Trust Pilot Verified 31-Jan-25
Super responsive and kept me updated through the whole process
Trust Pilot Verified 27-Jan-26
Great service and quick delivery.